Returns

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We want you to be fully satisfied with every product that you purchase from www.trannonculinary.com. If you are not satisfied with a product that you have purchased, you may return the product within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, gift box, and other charges. Please note, however, that monogrammed and personalized items, including Accent Your Alpha, cannot be returned.

Return shipping is free in the U.S.A only. You will be provided with a pre-paid UPS/Fedex domestic label to return your purchase. If you cannot find the prepaid shipping label, please call our Customer Service Department at 702.544.0840 or contact us by customerservice@trannonculinery.com.

Everyday Free Returns

If you would like to return an item that you purchased on www.trannonculinary.com, please follow the instructions outlined below. Instructions are also outlined on the Return Slip that was enclosed with your purchase(s).

  1. Pack the product(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be unused to ensure credit.
  2. Enclose the Return Slip, listing the purchase(s) you are returning and why.
  3. Secure the prepaid shipping label from the Return Slip securely to the carton. Take care to make sure that you can clearly read the address to which it will ship. If you cannot find the Return Slip, please call our Customer Service Department at 1-702.544.0840 or fill out the return contact form.
  4. Before sending the return shipment, please remove all extra labels from the outside of the package.
  5. Present the package to any UPS / FedEx driver, take the package to any UPS/FedEx customer counter, or drop the package at any authorized UPS/FedEx shipping outlet.
  6. Keep the UPS Return Tracking Number for your return in order to monitor delivery status.