Returns

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We want you to be fully satisfied with every product that you purchase from www.trannonculinary.com. If you are not satisfied with a product that you have purchased, you may return the product within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling,  outside of the 30 days from purchase. You may return the bag, and upon our receipt and confirmation that the bag is in unused condition, we will offer you either a store credit for the price of the bag or a refund less a 25% restocking fee.

 Returns

If you would like to return an item that you purchased on www.trannonculinary.com, please follow the instructions outlined below. Instructions are also outlined on the Return Slip that was enclosed with your purchase(s).

  1. Pack the product(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be unused to ensure credit.
  2. Place a  Return Slip, listing the purchase(s) you are returning and why.
  3. Place the Return Slip securely to the carton. Take care to make sure that you can clearly read the address to which it will ship. If you cannot find the Return Slip, please call our Customer Service Department at 1-702.544.0840 or fill out the return contact form.
  4. Before sending the return shipment, please remove all extra labels from the outside of the package.
  5. Present the package to any UPS / FedEx driver, take the package to any UPS/FedEx customer counter, or drop the package at any authorized UPS/FedEx shipping outlet.
  6. Keep the UPS/FedEx Return Tracking Number for your return in order to monitor delivery status.